Privacy Policy

We want to do the right thing by you. We believe in treating our customers how we like to be treated. We are committed to protecting your information and providing excellent customer service.

In order for us to supply you with products (like our latches) or services, we need to collect some personal information, such as your name, email and shipping address. We store this information so we can process your order and any warranty claims.

Whenever we collect any personal data through our website, your connection to our website is secured using SSL encryption. We do not process or store any credit card data on our own website or any of our own systems. All credit card data is processed by Paypal or Stripe.

We use other companies to provide services on our behalf, such as processing transactions through Stripe and Paypal, and shipping through Australia Post. Those companies will be given the personal information they need to deliver the service.

We will never sell or in any way give your data to any other organisation for marketing or other annoying purposes.

Our site uses cookies to store session and user data. For each visitor to our website we collect some basic, non-personally identifiable information, such as browser type, language, operating system, pages viewed and so on. We use this data to gauge visitor traffic, trends and improve our website.

If you choose to create an account on our site, then the information you enter will be stored by our site.

We reserve the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use our website.

You have a right to access your personal information. If you would like to do so, please let us know.

We welcome your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy or would like access to your personal information, please email

Have a great day!